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I ordered doctoral regalia on March 23,2017. I gave a grad date of May 5 ( I fudged a little; it was actually May 19) My credit card was charged 3/24/17. I started calling May 1 to inquire about the whereabouts of my order. It arrived May 6. Colleen noted they would...
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1.6
I liked
  • Quality was good
I didn't like
  • Wrong order and lousy customer service
#1049498
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I ordered an item, received an email stating that it would get shipped two days later. It's been three weeks at this point and after five emails with no response, as well as unreturned phone messages, I'm out $100+ with nothing to show for it. I threatened to call my...
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1.0
#1043361
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I ordered the Deluxe Doctoral Package (Gown, Hood, Tam) on February 7, 2016. Called many times to follow up as my May 6 graduation was quickly approaching. (My account was charged $624.00 on the day I ordered on line). Promises, delays, and more promises, lack of...
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Anonymous
Know this queen

Sounds like they tried to help. GRAD-Zilla? Drama queen

1.8
I didn't like
  • Non-responsive to customer complaints and issues
  • Did not ship in a timely manner
  • Integrity
#859533
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First I want to say that Frank Bees are great however with that being said there delivery service sucks, horrible and unprofessional. They were scheduled to deliver the tents, chairs and tables I rented by 12:00-12:30 pm and they tried calling me at 8:45 am assuming...
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3.5
#843953
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I placed an order for academic regalia on March 10, 2016. (I am a faculty member at a small college and needed regalia to participate in graduation ceremonies.) I placed the order and gave the company my deadline of April 16th to receive the items. I received no...
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I think of the times I look at reviews of businesses and focus on the good ones. Sometimes I even disregard the bad ones. Picky people. Hard to please. Unfortunately, I saw no reviews on Frank Bee's until I was in the throes of the absolute worst customer service...
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Anonymous
Anonymous

Frank Bee Enterprises is an American company. The company specializes in design and distribution of school uniform, military uniform, caps, gowns, honor cards, tassels and dif...

1.7
I liked
  • Quality of what pieces received
I didn't like
  • Delivery
  • Dismissiveness
  • Service
#712455
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I ordered a Master's Degree graduation gown, cap & hood for my husband for Christmas. I ordered it two months in advance. As Christmas got closer, I kept calling and emailing. emails ignored, or promises made that were not kept. Hung up on when I called, or...
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#669601
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I placed my large order and my credit card was charged immediately. Nothing was received two months later. Every time I called to check the status of the order, I was treated rudely, placed on permanent hold and I could never get a straight answer. All the staff...
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1.0
#543011
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Ordered 6 sweaters for youth group 1 month is advance of event. Customer service stated that the order had not been sent to the warehouse. Called again to find out status of my order and was given run around. Finally they said they shipped the order out only to get 1...
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#484260
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Contact Frank Bee Enterprises

Mailing Address:
Frank Bee Enterprises Inc.
3439 East Tremont Ave.
BRONX, NY 10465-2001
Phone:
(718) 823-9475
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Frank Bee Enterprises Products and Services

Placed an order for the Enduromat over a week ago, paid extra shipping to have it on time for school since every local place was out of the Kinder mats. Received confirmation order via email which was wrong regarding the shipping selection I received so I called....
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#444071
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